Shop Policies

The Saged Hippie

Shop Policies

Disclaimer:

Crystals and gemstones are wonderful compliments to other therapeutics. Crystal healing should be used with the understanding that it is part of a holistic treatment plan. Crystals and other metaphysical items should NOT be used as a replacement for medical treatment (and/or common sense). The information contained herein is metaphysical in nature and therefore does not claim to heal or cure, and should absolutely NOT be considered as a substitute for conventional medicine (i.e. wear a mask). While it is believed that certain crystals and gemstones are associated with various healing properties, be it physical, mental, emotional, and/or spiritual, this does not guarantee that you will experience or benefit from any such properties or products. For medical advice please consult a licensed health care professional.

Refunds & Exchanges:

I am currently unable to offer refunds or exchanges on products. ALL SALES ARE FINAL.

Damaged or Lost Packages:

I am not responsible for any damaged or lost packages due to carrier mishandling. Once the package is shipped, it is out of my control what happens to the package. Check tracking numbers frequently, which I send to the email you provide at checkout. Make sure someone is home/able to receive the package to limit the possibility of theft. 

If your tracking number does not update within 72 hours, complete a help request form on USPS Website. After 7 days of completing the form, if the tracking is still not updated you can submit a missing mail search request on USPS's Website. 

https://www.usps.com/help/missing-mail.htm

Shipping Info:

Please allow 4-5 business days for your order to be shipped. After orders are shipped, please allow an additional 7-8 business days for your package to arrive.

International Orders:

International orders will be accepted on a case by case basis and are not eligible for free shipping. If you are interested in placing an international order please send an email with your name, shipping address, and desired product details to: the.saged.hippie@gmail.com